Privacy Policy
Your privacy is our priority. Learn how Hassan Digital Skills collects, protects, and respects your personal information while delivering world-class education.
Table of Contents
Your Data, Your Control
We believe in transparency and user empowerment. You have full control over your personal information, with easy-to-use tools to access, modify, or delete your data at any time.
Access Your Data
Download all personal information we hold about you
Delete Account
Permanently remove your account and associated data
Update Preferences
Manage communication and privacy settings
Cookie Settings
Control tracking technologies and cookies
1. Introduction & Overview
1.1 Our Commitment
Hassan Digital Skills ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, learning management system, mobile applications, and educational services (collectively, the "Services").
1.2 Scope of Policy
This policy applies to all students, instructors, visitors, and anyone who accesses our Services. By using Hassan Digital Skills, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1.3 Regulatory Compliance
We comply with the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and the Personal Data Protection Bill of Pakistan. We implement industry-standard security measures to protect your data.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide, including: full name, email address, phone number, postal address, date of birth, government ID (for verification), educational background, professional experience, payment information, and profile photographs.
2.2 Usage Data
We automatically collect information about your interactions with our Services, including: IP address, browser type, device information, operating system, pages visited, time spent, click patterns, course progress, quiz scores, assignment submissions, and forum activity.
2.3 Technical Data
Our servers log technical information including: login times, session duration, error logs, download history, video watch time, feature usage statistics, and system performance data to improve our Services.
2.4 Third-Party Information
We may receive information from third parties such as: payment processors (transaction details), identity verification services, background check providers (for instructors), and marketing partners (with your consent).
3. How We Use Your Information
3.1 Service Provision
Your information enables us to: create and manage your account, process enrollments and payments, deliver course content, track learning progress, issue certificates, provide customer support, and send service-related notifications.
3.2 Platform Improvement
We analyze usage patterns to: optimize course recommendations, improve user interface, fix technical issues, develop new features, conduct research on learning effectiveness, and generate anonymized analytics reports.
3.3 Communication
We use your contact information to: send course updates, notify about schedule changes, share educational resources, deliver marketing communications (with consent), request feedback, and inform about policy changes.
3.4 Security & Compliance
Your data helps us: verify identity, prevent fraud, detect unauthorized access, comply with legal obligations, enforce our terms, protect rights and safety, and respond to legal requests from authorities.
6. Data Storage & Security
6.1 Storage Locations
Your data is stored on secure servers located in Pakistan, with backup servers in Singapore and Germany. By using our Services, you consent to data transfer to these locations, which may have different data protection laws.
6.2 Security Measures
We implement: AES-256 encryption for data at rest, TLS 1.3 for data in transit, multi-factor authentication, regular security audits, penetration testing, intrusion detection systems, and employee background checks.
6.3 Data Retention
We retain your data as long as your account is active or as needed to provide Services. After account closure, we retain data for 3 years for legal compliance, then anonymize or delete it. Some financial records are kept for 7 years per tax regulations.
6.4 Breach Notification
In case of a data breach affecting your personal information, we will notify you within 72 hours via email and post a notice on our platform. We will also report to relevant authorities as required by law.
7. Your Privacy Rights
7.1 Access & Portability
You have the right to request a copy of your personal data in a structured, machine-readable format. You can download your data through account settings or by contacting our support team.
7.2 Correction & Deletion
You can update most information through your profile settings. For deletion requests, email privacy@hassandigitalskills.com. We will process requests within 30 days, subject to legal retention requirements.
7.3 Consent Withdrawal
You can withdraw consent for marketing communications at any time by clicking "unsubscribe" in emails or updating preferences in account settings. Withdrawal does not affect processing based on prior consent.
7.4 Restriction & Objection
You may request restriction of processing or object to processing based on legitimate interests. We will honor these requests unless we have compelling legitimate grounds or legal obligations.
7.5 Complaint Filing
If you believe we violated your privacy rights, contact us first. If unresolved, EU residents may complain to their Data Protection Authority, and Pakistani residents may contact the National Commission for Personal Data Protection.
8. International Data Transfers
8.1 Transfer Mechanisms
When transferring data outside Pakistan, we use: Standard Contractual Clauses (SCCs), adequacy decisions for approved countries, and binding corporate rules for intra-group transfers. All transfers include appropriate safeguards.
8.2 EU-US Data Flow
For EU user data transferred to the US, we rely on the EU-US Data Privacy Framework and Standard Contractual Clauses. We verify that our US service providers maintain adequate protection levels.
8.3 Asian Operations
Our Singapore and India operations follow PDPA and IT Act requirements respectively. Data processed in these locations maintains the same protection standards as our primary operations.
9. Children's Privacy
9.1 Age Restrictions
Our Services are not intended for children under 16. We do not knowingly collect data from children under 16 without verifiable parental consent. If we discover such collection, we will delete the data immediately.
9.2 Parental Controls
Parents or guardians can: review their child's personal information, request deletion, refuse further collection, and consent to collection without agreeing to disclosure to third parties.
10. Policy Changes & Updates
10.1 Modification Notice
We may update this Privacy Policy periodically. Material changes will be notified via email and platform announcement 30 days before taking effect. Continued use after changes constitutes acceptance.
10.2 Version History
Previous versions of this policy are archived and available upon request. The "Last Updated" date at the top indicates the current version date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
© 2026 Hassan Digital Skills. All rights reserved.